In order to use the Library services, UCM students, researchers, teaching staff, and administrative and service staff need to be in possession of a UCM ID card or University Smart Card (TUI-UCM).
If you do not belong to any of these groups, you will need a library card issued by the libraries of the faculties to the other types of users.
Both cards allow you to use the services of all the library branches of the Complutense University.
The privacy of your information is established in accordance with the terms set out in the regulations on personal data protection.
If you have already finished your studies at UCM or you have not studied at UCM but you are interested in obtaining a UCM Library card, you can consult the UCM Alumni Programme website.
The TUI UCM card or library card are the documents that will allow you access to most of the library services.
Certain services are only offered with this accreditation, e.g. home loans, laptop loans, group work rooms, or use of self-service devices.
In order to use library facilities, patrons are generally not required to show identification. However, during certain periods of the academic year (especially during exam periods), access by patrons from outside the Complutense University of Madrid may be restricted to libraries with special opening hours and to libraries where the service is not guaranteed for members of the Complutense University community.
Any change in personal data (e.g. change of address, telephone number, etc.) must be communicated to the service that first registered them:
Thanks to the daily update of the data, the UCM Library will reflect the change the day after it has been communicated.
From the Cisne search engine, in the option My account, you can check your details and if any of them are incorrect you can contact the UCM Library.
In case of loss or theft of the TUI UCM University Smart Card (or "chip card"), you must inform your UCM Library to avoid misuse.
The cardholder is solely responsible for all transactions made with the TUI card (or equivalent) until the Library is notified of the loss. Until the new card is issued, patrons will be able to use some library loan services by other legal means of identification.
If your library card is lost or stolen, you must inform the UCM Library in order to prevent misuse.
The cardholder is solely responsible for all transactions made with the library card (or equivalent) until the Library is notified of the loss. Until the new card is issued, patrons will be able to use some library loan services by other legal means of identification.
To apply for a duplicate card, you must follow the following steps:
Don't forget to notify the Library to prevent fraudulent use of your TUI.
In this case, and until you get your TUI-UCM card, you can contact the Library Loan Service of your branch library. Once your identity is verified, you can use the services of UCM Library through the means that, where appropriate, are established.